Login
How do I log in to the Control Desk?
Section titled “How do I log in to the Control Desk? ”Go to https://controldesk.epoq.de ⇲ in your browser.
There are two ways to log in to the Control Desk.
Log in directly using user credentials
Section titled “Log in directly using user credentials”One way is to log in with the user credential information you received from epoq.
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Enter your email address.
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Enter your password.
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Click Log in.
After successful login, the dashboard is displayed.
Log in via SSO
Section titled “Log in via SSO”In case you have a Microsoft or Google account associated with your Control Desk email you can use the SSO option to sign in. Alternatively, you can login using a 2nd factor one-time key.
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Click “Sign in with SSO”
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Follow the sign in options for your SSO provider in order to sign-in there.
Once successfully signed-in you will be redirected to Epoq Dashboard.
How do I log out of the Control Desk?
Section titled “How do I log out of the Control Desk?”At the top bar you will find your account dropdown below the user icon.
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Click on the user icon.
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Click “Log out”.
Receiving account access as a new user
Section titled “Receiving account access as a new user”To get an account for the Control Desk, you need an invitation by mail. This contains a link for the assignment of a password. Afterwards you can log in to the Control Desk (https://controldesk.epoq.de ⇲) with your email address to which the invitation was sent and your password.
First Login
Section titled “First Login”When you first log in to the Control Desk, you will be on the Dashboard, the overview page with basic information about your booked services. If you are the Control Desk Admin for your company, you should first check your account settings. You can find them in the menu under profile. Here you can first customize your contact information and upload a profile picture. See ‘Account Settings’ to learn more about your profile,
To invite colleagues of your company to the Control Desk and to create new user roles, see the help article User Settings.
